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Get expert jewelry help

Schedule a virtual or in-store appointment to receive a free, personal consultation with our jewelry experts. For immediate assistance, Live Chat with us or contact our Customer Care team at 1-800-435-9257.

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How can we help you?

Put our 100+ years of jewelry expertise to work.

Engagement

Popping the question soon? We’ll help you find the perfect ring during a private appointment. Learn the 4C’s, receive personalized advice, view product and more.

Gifting

From anniversary gifts to birthdays to just-because, we’ve got the inside scoop on what they’ll love most. Let us help you select a piece they’ll adore forever.

Customization

So you want to create a one-of-a-kind piece but don’t know where to start? No problem! Let’s make something special together.

Virtual appointment

Consider this private access to our online showroom: shop jewelry and get real-time advice from a pro, all from the comfort of your home.

Pick a time

Meet over video

Get your sparkle on

In-store appointment

Meet with us in person at a store near you. Get an up-close look at your diamond in our Diamond Room, try on jewelry and enjoy quality time with a jewelry expert. It’s a date!

In-store appointment

Meet with us in person at a store near you. Get an up-close look at your diamond in our Diamond Room, try on jewelry and enjoy quality time with a jewelry expert. It’s a date!

Live chat

Don’t wait to get answers. Let’s talk right now! Use our online chat feature or call us at 1-800-435-9237 about anything and everything. From ring resizing to engagement advice and more, the help you need is standing by.