Helzberg Diamonds West Town
Store Details
7600 Kingston Pike
Suite 1150A
Knoxville,
TN
37919
(865)470-4858
Store hours
Tuesday 10:00am - 08:00pm
Wednesday 10:00am - 08:00pm
Thursday 10:00am - 08:00pm
Friday 10:00am - 08:00pm
Saturday 10:00am - 08:00pm
Sunday 12:00pm - 06:00pm
Monday 10:00am - 08:00pm
Appointments
We're here to help. Connect with us for personalized one-on-one consultations, from quick gifting ideas to engagement ring advice and more. Schedule a virtual appointment or book an in-person appointment. It’s safe, easy and free.
Store Details
7600 Kingston Pike
Suite 1150A
Knoxville,
TN
37919
(865)470-4858
Please obtain a google maps api key and put it in Site Preferences!
About This Store
No one knows sparkle like Helzberg Diamonds. Explore our exquisite selection of diamonds, each held to the highest quality standards. Whether you're on the hunt for the perfect diamond, engagement ring, wedding band, or giftable jewelry, we have precisely what you're seeking.
With over 100 years of experience, our team of diamond experts are here to guide you in selecting jewelry that rises to your occasion. We also offer customizable jewelry to match your unique taste. Whether you're getting ready to propose, treating yourself, or celebrating a special moment, Helzberg Diamonds is here to assist you.
Visit our diamond room for an exclusive look at what makes your diamond unique or enjoy a personalized consultation with our local jewelry experts. We're dedicated to providing professional advice, tailored recommendations, and valuable insights to make your shopping experience exceptional. Don't hesitate to reach out - we're thrilled to assist in making your moments memorable.
![](https://www.helzberg.com/on/demandware.static/-/Library-Sites-helzberg-content/default/dw3bef713b/images/store/store_detail_Image%20DT.png)
Store Reviews
Jake DeFord
What an amazing place for awesome jewelry! Dominique is the lady to talk to about what you're wanting. Her experience combined with her desire to help you is unmatched and so unique! She take her time with making sure that you make the best decision for what you buy. She doesn't push you to make the decision you aren't comfortable with and guides you to where you need to be. Wouldn't recommend any other jeweler in the Knoxville Area! If I could give them a 6/5 I would! Go see Dominique!
Bailey Wadlow
Sam really went the extra mile when we had trouble finding our account for a repair on my wedding band. He took time to call the original store and even after we left kept looking for our original receipt to add it to our account. He ended up finding it and sending it to us. Highly recommend this location.
Therese Bolz
My fiance and I custom ordered an engagement from Helzberg. The process was amazing from Start to Finish! Sam walked us through the whole process of the design, gave us suggestions, and was incredibly helpful and kind as we're all of the employees! When we received the ring, I was blown away by how incredible it was! We could not have had a better experience!
Kelly Williamson
Dominique was awesome I Repurposed to my wife after 20 years and Dominique was very helpful through the whole thing and went above and beyond!! I couldn’t be more happy With the service I received! She was very genuine and kept in touch with me!!
Sheryl Curry
Visited here to get my diamond wedding ring cleaned and checked for loose diamonds, recently. I visited here before and what I see in this business is CONSISTENTLY in how they treat customers. All the staff here are consistently kind and caring. Sam Soto assisted me. Sam first checked for loose diamonds. Finding the diamonds secured, Sam went to great measures to clean my ring. He was determined to get the muck out between the diamonds. He patiently cleaned my ring at least 3 times and it sparkled like new. I find it unusual this day and time to find such committment and grand customer service with kindness...Helzberg Diamonds, you are TOPS! THANK you!
Shop Helzberg Diamonds West Town
At This Location
![](https://www.helzberg.com/on/demandware.static/-/Library-Sites-helzberg-content/default/dwa1bf0856/images/store/store-features/REDetailPage_392x140_DT.jpg)
![](https://www.helzberg.com/on/demandware.static/-/Library-Sites-helzberg-content/default/dw19a9ddbe/images/store/store-features/store-feature-tradeup.png)