Helzberg Diamonds West Town
Store Details
7600 Kingston Pike
Suite 1150A
Knoxville,
TN
37919
(865)470-4858
Store hours
Saturday 10:00am - 09:00pm
Sunday 09:30am - 10:00pm
Monday 09:00am - 10:00pm
Tuesday 09:00am - 10:00pm
Wednesday 09:00am - 10:00pm
Thursday 09:00am - 10:00pm
Friday 09:00am - 10:00pm
Appointments
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Store Details
7600 Kingston Pike
Suite 1150A
Knoxville,
TN
37919
(865)470-4858
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About This Store
No one knows sparkle like Helzberg Diamonds. Explore our exquisite selection of diamonds, each held to the highest quality standards. Whether you're on the hunt for the perfect diamond, engagement ring, wedding band, or giftable jewelry, we have precisely what you're seeking.
With over 100 years of experience, our team of diamond experts are here to guide you in selecting jewelry that rises to your occasion. We also offer customizable jewelry to match your unique taste. Whether you're getting ready to propose, treating yourself, or celebrating a special moment, Helzberg Diamonds is here to assist you.
Visit our diamond room for an exclusive look at what makes your diamond unique or enjoy a personalized consultation with our local jewelry experts. We're dedicated to providing professional advice, tailored recommendations, and valuable insights to make your shopping experience exceptional. Don't hesitate to reach out - we're thrilled to assist in making your moments memorable.
Store Reviews
Kayli Gunter
I have always loved this store, but my last experience was the best. My boyfriend and I decided to go ring shopping. We knew that Helzberg had a great lifetime warranty and great customer service, so we went there. I immediately found my perfect ring, but Dominique and Paula suggested I try everything. They were very helpful and understanding with all of my questions — and I had a lot! Once I finally decided the first ring was the one, they helped me pick out a band to go with it. They knew exactly what I wanted and helped me find it. They were so excited and cheerful for us. Even when we had to spend an hour on the phone with the bank to up the charge limit, they were keeping us smiling. Even when I cut my finger on my broken phone screen, they were there to give me a bandaid. They made sure our day was perfect! We will never forget our experience there.
Mary Huffman
Anna did an amazing job on my engagement ring and bands. She is exceptional at her work! highly recommend!!
Téa Abbadini
Amazing experience! The stone on my engagement ring came loose, Dominique was a huge help and Anna was able to tighten it no problems. They gave me some recommendations on how to better the setting so it is stronger and doesn’t come loose anymore. Will definitely be going back for any issues/purchases!
Todd Bocik
Melissa was fantastic! She showed us what they had in the store. But it was not exactly correct. She spent an hour reviewing what was in the vault and together we decided on two stones. Less than a week later they came in and they were both exactly what we wanted. I chose one and the rest of the process was seamless.
Riley Wallman
Howard is incredible! My kids lost my wife’s engagement ring a couple of years ago and we finally got her the perfect replacement thanks to Howard’s help! My wife says she likes it better than the original! We got a gorgeous ring at a great price!